Conflict Rx is an interactive, video-intensive learning tool intended to help you manage those inevitable conflicts in our stressful workplace. What may start as a disagreement or conflict can escalate and quickly impact the quality of care we provide and our own well-being. This tool will assist you in understanding, resolving, and preventing conflicts so that conflicts become a positive force for change.
Learning Module
Understanding Conflict >
Responding to Conflict >
Developing Style Flexibility >
Analyze and Manage
Dissecting A Conflict >
Managing Your Emotional Reaction >
Essential Skills for Managing Conflict >
Managing Team Conflict >
Barriers and Solutions to Achieving Positive Outcomes >
Putting it All Together >